What is the first thing that comes to your mind when you look at a carpet? Most homeowners notice the imperfections or maintenance issues – the worrisome little spots in the corner that might signal mould or that irritating wine stain you never quite managed to remove.
What we see is a challenge – in most cases, one we can quickly solve. We fully understand that many people do not like carpet cleaning and often react with disbelief when we say that we do. But our team is passionate about the job, which explains why we have become one of the leading Edmonton carpet-care contractors in such a short time!
We Like What We Do, And We Like Where We Do It
Sure, there are more glamorous areas in London and ones that offer greater opportunities for business growth. But all of our cleaners live and breathe North London, and we wouldn’t trade Edmonton for any place in the world! Our love for the home area adds more purpose to our effort – we are proud to serve the local community and help homeowners and business managers with their carpet maintenance. If we get positive feedback or leave a satisfied customer behind, it is a day well spent!
How Do We Stay On Top Of Our Game?
First, we recognise that simple fact that the moment you stop learning is when you start lagging behind the competition. We cannot allow this to happen. New tools, innovative methods, better cleaning compounds – we constantly scout the market for ways to improve.
Second, we have no problem to recognise that other professionals in the field know more than us. Otherwise, we would have never partnered with the National Carpet Cleaners Association and give all our technicians exclusive access to their excellent training courses. If knowledge is power, we have become mighty indeed.
Last, we love to listen to our customers. You will be surprised how much you can learn from their observations – how much time, for example, does it take for a carpet to dry after a hot water extraction? And how does it compare to a dry carpet cleaning procedure? As you can imagine, we do not have the time to wait and see – we must move on to the next job. But our customers provide us with priceless details – and we are only too happy to listen!